Gain Command over your technology
Beola Le’Shaun Consulting (BLC) provides process driven solutions to our client’s toughest technology problems. Whether you're seeking IT Support for non-profit, small to medium-sized business, new or growing business, our goal is to provide you and your staff peace of mind by eliminating your IT pains and allowing you to focus on your core business. Our Managed IT Services team manages all of your IT needs or can supplement your existing IT staff. BLC exists to provide exemplary IT Support and Consulting.
BLC Managed Service Plans Provides
Failing to plan is planning to fail!
Your Dedicated Virtual Chief Information Officer (vCIO) helps your organization plan and budget for future growth while gaining a better understanding of how your technology decisions impact your business.
Strategic Planning and Budgeting
Reviewing your technology health from a business perspective is critical to ensuring your technology is aligned to your organizations strategic plan! Your vCIO will help prioritize and budget for improvements to meet current needs and prepare for future growth.
Business Impact of Technology Decisions
Your vCIO works with your organizations decision makers to ensure everyone has a good understanding of how your technology decisions impact your business.
24/7 Real Time Network Monitoring
Proactive network monitoring & maintenance is critical to reducing reactive issues and ensuring your systems meet your organizations needs.
Keep your systems up to date and protected from the latest threats and vulnerabilities with our automated patch management solution
Network Health Monitoring
Our team responds to alerts of minor issues before they become major problems
Protect your systems from the latest viruses, malware and ransomware with our managed security solutions
Protect your data and prepare for disasters with our managed local and cloud backup solutions
Align your technology to industry standards and best practices!
Gain a better understanding of how your technology compares to organizations similar to yours.
Ensure alignment to technology best practices from industry leaders such as Microsoft and VMware.
Gain a better understanding of how your technology resources and practices compare to similar organizations in your industry.
On-going technology assessments detail technical vulnerabilities due to misalignment with best practices and industry standards.
Centralized Point of Contact for IT advice, issues and how-to questions.
Our Service Desk team follows ITIL and ISO industry standards to ensure your staff’s issues are resolved in a timely and professional manner. We offer multiple avenues to access your support team including phone, chat, email and customer portal.
Tracking support hours is a thing of the past. With our unlimited support structure request as much support as needed including “How to” questions, third-party application support and more!
24/7 Emergency Support
Our technicians are available 24/7 for those late night emergencies. Proposal due tomorrow and the printer is not working? We are one call, email or chat away.
Customer Portal Access
Access our customer portal to submit, track and update your support request 24/7. Administrators can view their IT agreement, inventory, recommendations and more from the customer portal.
Blocked time agreements and counting monthly support hours are a thing of the past!
With BLC Managed Service plans, our clients pay a predictable fixed monthly fee and maintain control of their IT spending.
Our clients are able to:
Understand what IT systems/services are needed to meet their business goals/objectives
Eliminate IT pains
Maintain control over their IT spending and budget with predictable IT cost
Increase or decrease service as needed
Understand how their IT systems compare to industry Best Practices
Work with our Information Technology Virtual Chief Information Officer (vCIO) to strategically plan, budget and gain a better understanding of their IT infrastructure
Receive 24×7 service desk support
Understand what the cloud really is, and if it’s a good fit for their organization
Access our portal and website and centrally review support tickets, inventory, invoices, IT projects, reports and more!
Technology is constantly changing!
As a part of our Managed IT Services our professional services team ensures smooth transitions to environments that meets your current needs and prepares your organization for growth!
Migrate your environment from physical servers to VMWARE, Hyper-V or Microsoft Azure virtual environments.
Some of the Benefits of virtualization include:
Save energy, go green
Reduce your server room/data center footprint by consolidating your hardware
Increase the uptime of your IT resources
Streamline your Disaster Recovery processes
Reduce the time it takes to recover from an IT Disaster
Reduce cost for hardware support and warranty
Cloud Migrations & Administration
Migrate your services to Microsoft/Office 365! Microsoft/Office 365 provides numerous benefits for non-profits and commercial businesses of all sizes.
As a Microsoft Partner, our team specializes in migrating organizations to cloud solutions, providing training and automating business processes through the use of cloud applications/software.